Shipping, Returns & Exchanges
Shipping
All in stock items ship within one to two business days. Orders ship via USPS First Class or Priority Mail. When your order has shipped, a shipping confirmation email containing your tracking number will be sent to you. Please note that during periods of high mail volume, USPS may not provide tracking updates until the following day.
Returns and Exchanges
We have a 45 day refund policy. If 45 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. We require your order number or packing slip as proof of purchase to complete all returns. Your order number can be found in your order confirmation email.
Please send all returns for exchanges or refunds to:
The Wu Committee
c/o Grossman Marketing Group
21 Glenn St
Lawrence, MA 01843
Shipping costs are non-refundable. Please note that we are not responsible for any returned item(s) lost or stolen while in transit to us. We suggest all returned item(s) be sent by a method that includes tracking. If you are shipping items valued over $75, please consider purchasing shipping insurance.
Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 5 business days.
Exchanges (if applicable)
If there is an error with your order, please send us an email at store@michelleforboston.com. We will ask you to send the items to the address listed above so we can replace them or send you the correct item(s). You will be provided with a free shipping label and will not be responsible for any additional charges due to errors we made. If an item is out of stock, a refund will be issued.
Purchasing this merchandise constitutes a political contribution to The Wu Committee and will be publicly reported to the Massachusetts Office of Campaign and Political Finance (OCPF) in compliance with campaign finance law. Purchases of merchandise are subject to the campaign contribution limits of Massachusetts which are $1,000 per person per calendar year. If you have already contributed $1,000 to Michelle Wu in the year 2021 or have any questions, please email julia@michelleforboston.com.